Letters – An example of the British railways at their best

Dear Editor,

I would like to congratulate Graham Palmer from Northern Rail for reaching the final round in the front-line employee of the year category in this year’s National Transport Awards.

I do not know Mr Palmer personally but he has been the conductor on many of trips around the region and he does a fantastic (and very memorable) job.  I immediately recognised him when I read the article about the transport awards in last week’s Echo and I am delighted that his hard work has not gone unnoticed.

We hear a lot about issues with our railways, especially about a lack of investment and unhappiness from both staff and customers and whilst many of these criticisms are valid, we must ensure that the positive aspects of our rail system are not overlooked.   Mr Palmer is an example of the British railways at their best.



Jonathan Arnott MEP

UKIP, North East

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